HOW LONG DOES SHIPPING TAKE?

Alert: Estimated processing and shipping time may be prolonged due to COVID-19 and other mail system delays

The surge in online shopping coupled with the impact of COVID-19 has caused delays in mailing and shipping sometimes causing unpredictable transit times.

We have noticed that sometimes our packages arrive 7-10 business days after we have shipped them, we have also experienced transit times three weeks or longer. We continue to monitor these delays and apologize in advance for any issues this may cause our customers

Although we are experiencing shipping delays, we will not give up on creating awareness and encouraging our customers about our Lord and Savior's (Jesus) attitude through the Beatitudes. We have added an additional UPS shipping option for some of our Beatitudes apparel.

Order Processing Times
When all systems work efficiently, our apparel is produced and ready for shipping in 5-7 business days after purchase. Please note that any orders placed after 3 pm EST will be processed the following business day. If an order is placed after 3 pm on Friday, that order will not be processed until Monday.

Standard Shipping/Transit Times

Standard shipping/transit varies and depends on the shipping carrier, the item purchased, departure and arrival locations.

T-shirts and Sweatshirts are shipped overseas through the U.S. Military Post Office: 
average shipping/transit is 14-16 business days for delivery

Face Masks are shipped from the U.S.(Detroit, MI):

• Average shipping/transit is 7-10 business days for delivery for standard/economy shipping via USPS.

• Average shipping/transit is 1-5 business days for delivery for UPS Ground

We partner with U.S. and global carriers to give you the best shipping experience: 

• USPS 
• OSM
• UPS Surepost/UPS mail innovations

Note: UPS Ground shipping is the recommended shipping option if you need faster delivery of  Facemasks. The average transit time is 1-5 days depending on your location proximity from Detroit, MI. However, we are seeing some delays in transit with our package carriers.

Shipping Fees

Shipping fees are calculated at checkout and depend on product type, quantity, and location (domestic vs. international).

Tracking Information

Customers will receive an email once their order is prepared for shipping that contain your tracking information. If you have not received tracking info within 7 days, please contact us. 

Free Shipping

We are committed to offering Free Shipping in the U.S. on orders over $50 until further notice. 

Apparel Care Instructions

• Machine wash cold, inside-out, gentle cycle with mild detergent and similar colors. Use non-chlorine bleach, only when necessary. No fabric softeners.
• Tumble dry low, or hang-dry for longest life.
• Cool iron inside-out if necessary. Do not iron decoration.
• Do not dry clean.

Returns and Refunds

We do not issue refunds for shipping and delivery delays. See our shipping policy and procedures for more information. 

We want you completely satisfied with Your Beatitudes and expressing the beatitudes through fashion. Some of our products are handmade and/or decorated once an order is placed. Therefore, we only accept a return, replacement or refund for items that arrive damaged or flawed. Please review the sizing charts for apparel. We are unable to accept returns for apparel for wrong sizes ordered.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, replacement or refund, customers must Contact Us within 10 days of receiving the product. To be eligible for a return, replacement or refund we require:

• a receipt or proof of purchase 
• a picture of the damaged or flawed product
• your items must be unused and in the same condition that you received it 

Sale items (if applicable) 
Only regular priced items may be refunded. Unfortunately, sale items (if applicable) cannot be refunded.

Please do not send your purchase back to the fulfillment center (if applicable) or manufacturer listed on the shipping labels.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us. 

More questions, please Contact Us.